Privacy

Privacy / Cookie Policy

INFORMATION PROVIDED PURSUANT TO ARTS. 13 AND 14 OF EU GDPR 2016/679 Last revision: July 2026

Pursuant to and for the purposes of Articles 13 and 14 of the EU GDPR 2016/679, we inform you that Tree. snc processes the personal data freely provided by you, ensuring that the processing of personal data is carried out in respect of fundamental rights and freedoms, as well as the dignity of the Data Subject, with particular reference to confidentiality and identity.

This Privacy Policy describes the procedures of Tree. snc regarding the information we collect through activities that reference this Privacy Policy, including websites (our "Websites") and any site for mobile devices, applications, widgets, and any other interactive feature for mobile devices (collectively referred to as our "Apps") (collectively, Apps and Websites, the "Sites"). You will have the opportunity to review this Privacy Policy at any time by selecting the "Privacy Policy" link located at the bottom of each page of the Website.

This Privacy Policy does not cover – and we are not responsible for – the privacy, information, or other activities of third parties that operate a website linked from this Website. The inclusion of a link on the Website pointing to another website does not imply any involvement or endorsement by us regarding the linked website.

I. Source of personal data

The personal data processed by Tree. snc are collected directly from the data subject or at the premises of Tree. snc within the scope of the services offered by the Le Pigne World brand in Ameno.

II. Data Controller

The Data Controller is Tree. snc, based in Ameno (NO) — right on Lake Orta, a few kilometers from Lake Maggiore and Mottarone — Email: privacy@lepigne.it.

III. Data Protection Officer

The Data Protection Officer is Giuditta Manzetti – giuditta@lepigne.it.

IV. Purposes of data processing

All personal data communicated or collected through the form filled out by You (personal details, email addresses, telephone numbers, photographs, images, written texts, etc.), in compliance with current legislative provisions, may be processed for the following purposes:

Insertion into the records and computer databases of Tree. snc [legal basis for processing: execution of contractual measures];
Fulfilling specific requests of the Data Subject [legal basis for processing: our legitimate interests to respond to Your requests];
Subject to Your explicit consent, for conducting market research and sending informational, promotional, and/or advertising material on services offered by Tree. snc via email, newsletter, SMS, or instant messaging tools (such as WhatsApp, Telegram, Messenger, etc.) [legal basis for processing: Your consent. You have the right to withdraw consent at any time];
Sending administrative information, for example, information regarding the Sites and changes to contractual terms, conditions, and policies [legal basis for processing: our legitimate interests to inform you about the evolution of our sites];
IT administration: to diagnose server problems, administer the Sites, and monitor that they function properly [legal basis for processing: our legitimate interests to administer our IT systems and networks].

Personal data provided by users who access the Site will be used solely for the purpose of performing the requested services and will not be communicated or disclosed to third parties, unless such communication is required by law.

V. Recipients of personal data - Communication

The personal data of the Data Subject, if necessary, may be communicated to:

Subjects whose right to access the data is recognized by law;
Subjects to whom the communication of personal data is necessary or functional to the management of the contractual relationship (consulting firms, technical providers of IT and telecommunications services);
Collaborators and employees of Tree. snc, within the scope of their respective duties.

VI. Types and Categories of data processed

The data processed by Tree. snc are personal data (identification, tax, communication, and contact details such as First Name, Last Name, Phone, Email). WE ASK YOU NOT TO SEND OR COMMUNICATE ANY "SENSITIVE INFORMATION" (data relating to political opinions, religious beliefs, sexual orientation, health conditions, or criminal records) on or through the Website.

VII. Data retention period

The processed data will be kept for the minimum period necessary to achieve the purposes indicated above, without prejudice to retention obligations and limitation periods applicable by law.

VIII. Rights of the data subject

The data subject has the right to request from the data controller access to their personal data (art. 15 GDPR), their rectification (art. 16 GDPR), their deletion (art. 17 GDPR), the limitation of their processing (art. 18 GDPR), as well as the right to object to their processing (art. 21 GDPR) by contacting Tree. snc, privacy@lepigne.it. The data subject also has the right to lodge a complaint with the Data Protection Authority (Garante per la protezione dei dati personali).

Cookie Policy

General information about cookies

Tree. snc uses cookies and similar technologies to ensure the proper functioning of the site and to improve the user's browsing experience.

Cookies are small text strings that websites visited by the user send to the browser, where they are stored to be retransmitted and used at the next visit by the same user.

Technical cookies

Technical cookies are those used for the sole purpose of carrying out the transmission of a communication over an electronic communications network, or to the extent strictly necessary for the provider of a service to deliver the service explicitly requested by the user. Prior consent of users is not required for the installation of all types of technical cookies.

Below is the list of technical cookies and third-party widgets used by our site:

Google Analytics (in aggregate and anonymous form)
Google Tag Manager
Facebook / Meta (Pixel and widgets)
Tripadvisor (reviews widget)
YouTube and Vimeo (for embedding adventure park videos)
Google Maps Widget (for maps on the contact page)

Profiling and third-party cookies

Profiling cookies are aimed at creating profiles related to the user and are used to send advertising messages in line with the preferences expressed by the user while browsing the web. This website does not use proprietary profiling cookies. Third-party cookies may be present due to the integration of external features (such as social widgets or video players).

Consent management for cookie use

When visiting the website for the first time, an informational banner is displayed. The user can freely choose to accept all cookies or reject them. In accordance with the guidelines of the Privacy Authority, simply continuing to browse by scrolling the page (scroll) does not equal consent. If the user decides to close the banner without expressing a preference, default settings will be maintained, and only technical cookies necessary for the functioning of the site will be activated.

At any time, the user can limit, block, or delete cookies by manually changing their browser settings (Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, etc.). If you block all cookies, some features of the site may become unavailable.

Rev. 10/07/2026